Governance

Aadhaar, DigiLocker & E-Governance: The Gaps and the Fixes

Aadhaar has 140 crore+ enrolments and DigiLocker 50 crore+ users, yet a small but real share of authentications still fail.
Biometric failures hit the elderly, manual labourers and the poor hardest, sometimes blocking rations and pensions.
The Supreme Court's 2018 ruling says eligible people cannot be denied benefits just because biometrics fail.
Experts urge a citizen consent dashboard, robust grievance redress and offline/manual fallbacks for every service.
The DPDP Act passed in 2023, but full enforcement and a working Data Protection Board are still ramping up.

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