Sue a Brand From Your Couch: India's e-Daakhil Guide

Claims up to ₹5 lakh cost nothing to file; no lawyer is required to start a case.

Jurisdiction follows price paid plus compensation: up to ₹50L district, ₹50L–₹2cr state, above ₹2cr national.

You have two years from the problem to file; keep bills, screenshots and the seller's reply.

Send a written legal notice first — many disputes settle before the case is admitted.

Opt for mediation if offered; it is faster than waiting for a full hearing.